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Are
all the products BRAND NEW? |
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Yes
all of our products are Brand New with warranty.
We do not compromise on the quality of the product
nor compromise in giving out quality services to
our clients, which includes timely shipment with
100% authenticity guaranteed.
Quality
is our #1 goal. If a product does not meet our strict
quality control standards, we will not sell it.
We want you to be satisfied with your purchase.
It is our policy to do everything we can to make
our customers happy. We strive for 100% satisfaction.
Because your satisfaction is our number one priority,
we will do what it takes to ensure your experience
with KINGERSONS a positive one. |
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What
is our return policy? |
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For
answers to all our "Return Policy" queries,
please click here. |
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How
long does it take to ship? What are the shipping rates?
If I buy more than one item, is there any shipping
discount? Do we ship internationally? |
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Will
the credit card info be shared? Will the name and
address and email shared? What is our Privacy Policy? |
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No,
none of your information will be shared with the
third party. Please click here to check our detailed
"Privacy Policy" related queries, please
click here. |
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Do
we sell copies, old and/or used products? |
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We
do not carry or sell any imitations, knock offs,
old, or used items. The quality of our products
is equal to what you will find at the department
stores. The only knock you will get is our knock
out prices! |
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I
feel uneasy about giving my credit card over the internet? |
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We
have done everything necessary to make your transaction
a safe one. We have done the following:
1)
SSL encrypted site for 100% credit card security.
2) We do not keep credit card information on file.
3) Using your credit card on our website is as safe
as using credit card in your local store.
Infact,
you have more to worry at the local café
than you do placing an order on our site. Occasionally,
we have customers who ask if they can call to give
out their credit card information over the phone
instead. But that is unnecessary as most internet
merchants who provide this phone service will then
just turn around and process your card through their
internet site anyways. Net difference to you ZERO!
You are SAFE with us!
We
use 128-bit SSL (Secure Socket Layer) encryption
throughout our whole order process. We use a real
time, online, Autorize. Net Secure payment gateway.
Your credit card number is never stored anywhere
in our system. Additional protection during authorization
includes fraud screening of each transaction prior
to submission, Address Verification Service (AVS)
and card verification value 2 (CVV2). |
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I
do not want my personal information sold or shared
without my consent. Nor, do I want to be spamed with
unsolicited offers. |
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We
feel exactly as you do! We DO NOT share ANY personal
information about our customers with ANYONE. Frankly,
to do so is just wrong. We do not engage in ANY
spam or unsolicited promotions to our customers. |
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Why
are the prices so cheap? How can you sell at such
discounted prices? |
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1.
We buy in enormous volume and it is likely that
we sell to large discount stores in your area. You
are now cutting out the middleman (the retailer)
and buying directly from the source, "US".
2.
We buy and sell in large volumes thus saving on
each product's price, and passing it on to the customer.
3.
Excellent wholesale connections which have been
established years ago. |
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How do I track my order?
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All
0rders will ship within given time. Upon request we
will send an e-mail with the tracking number of your
order. So you can track to verify the status of your
order. There is a Logo of UPS and USPS in every page
to track your order. |
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What if I am not happy with my purchase? |
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Click on our "Return
Policy" link. |
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Are
all the items you have on your site "in stock"?
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Yes!
We have a 99.9 percent fill rate. When we run out
of stock of an item, we remove it from our site. There
are instances where there is an inventory error or
when product does not meet our high standards and
we will backorder an item. This is rare , but if it
does happen we will compensate by giving out FREE
coupons to bring that smile back on your face. |
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What
is our guarantee? |
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We want you to be completely satisfied with every
purchase you make. 100% guarantee is our promise,
click here for complete
details. |
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Pre-sale question? |
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If you have any question on the products we carry,
we are more than happy to answer. The best way to
reach us is by email. Click
Here
But if you have an urgent need to get in touch,
you can leave a message at 212-300-6603 and we would
call you back in 10-15 minutes if message left is
between 9:00 - 5:00 eastern time. |
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What
should I do if you don’t stock what I want?
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We
are always sourcing new stock from all over the
globe. However, should we have missed your favourite
scent on our sniffin’ mission, email us at
Click
Here & we are sure we will find it for you. |
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What payment methods do we accept? |
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- Credit
Cards
- Money
Orders
- Cashier
Checks
Send
money order or cashier's check to:
| Kingersons
Inc. |
| 121, PALM BREEZE DRIVE |
| EDGEWATER, FL 32141 |
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